Source Energy installed an air source heat pump for Bill Ewen in January of 2014. Unfortunately, in October of 2015, a fault occurred with a part of the system that wasn’t supplied by Source Energy. Below are Bill’s comments about the service he received:
“I would like to put on record how impressed we were with the help, understanding and reaction we received – which was fast, friendly, sympathetic and professional.
Although (as it turned out) the expansion vessel was not Source Energy supply, you nonetheless undertook to obtain a replacement tank and Jason, your Engineer, fitted it the next day. We have dealt with Jason before and always found him friendly, and efficient.
Please accept our grateful thanks and appreciation for providing such an excellent service.”